DOES SIMPSON RE-LINE HELMETS?
Yes. The helmet must be Snell SA 2010 or newer to be relined. The charge is $150.00 for SA rated helmets. Helmets must pass inspection by our technicians before we replace the interior. Shipping charges are the responsibility of the customer.
HOW DO I MEASURE MY HEAD FOR A HELMET?
Using a cloth tape measure, measure around the head , beginning right above the brow. Refer to our size chart for conversions in both hat sizing and XS-XL.
HOW SHOULD MY HELMET FIT?
Your helmet should fit tightly to your head without being uncomfortable. You helmet should be well seated at the crown and you should feel contact with even pressure around your head.
HOW ARE HELMETS RATED?
Simpson certifies helmets to both the Snell and SFI standards. The most current Snell rating is 2015. SA stands for Special Application. SA rated helmets are used in competitive automobile racing and require a fire retardant rating. Auto racing helmets are rated as either M, SA or K. M stands for Motorcycle or motorized vehicles. M rated helmets are used for motorized highway vehicles and for racing that does not require a fire retardant rating.
K rated helmets are used for Karting applications and are not required to be fire retardant. Please refer to your sanctioning body rulebook.
WHEN SHOULD I REPLACE MY HELMET?
Snell recommends that you replace it every five years. Your helmet should be inspected by a professional following any impact. Remember, you only have one head and racing is a dangerous sport. If you are in doubt regarding your helmet’s performance and integrity, get a new one.
DOES SIMPSON INSTALL HANS CLIPS ON OUR HELMETS?
Yes. On new full face helmets, please order at time of purchase. There is an installation fee.
HOW DO I CARE FOR MY FIRESUIT?
We recommend you dry clean your suit with a reputable dry cleaning establishment. Never use petroleum based dry cleaning solvents on your firesuit. After a race, hang the suit to dry before storing. Simpson also recommends our own Molecule fabric care products. Wash, spot clean, protect and refresh your suit with Molecule.
WHAT DOES TPP MEAN?
TPP stands for Thermal Protective Performance and is a rating system that is used to determine the time you would have to escape a fire situation before you experience second degree burns.
WHY DOESN’T SIMPSON STOCK RESTRAINT SYSTEMS?
Every system is made when ordered to ensure a current SFI date.
HOW OFTEN SHOULD I INSPECT AND/OR REPLACE MY RESTRAINTS?
Simpson recommends replacing your restraints every two years. You should inspect your belts before every use. Replace belts that have nick, cuts, excessive wear, fraying and/or have been exposed to harmful chemicals or the environment. Proper restrains are a very important factor in safety. Replace any belts that experienced a crash or an even other than normal use. Do not use the restrain system ever again, even if it appears OK. We recommend (and some sanctioning bodies require) the belts replaced two years after the date stamped on the SFI tag. Consult your sanctioning body for more information.
DOES SIMPSON RE-CERTIFY SEATBELTS?
No. Our first priority is your safety and we do not believe this is a safe practice.
HOW SHOULD I CLEAN MY RESTRAINTS?
Use a mild detergent and soft cloth. Never use solvents or harsh chemicals.
ARE SIMPSON RESTRAINTS DOT AND SFI APPROVED?
All Simpson restraints are SFI approved and dated. Simpson restraints are NOT DOT approved
WHAT IS THE ADVANTAGE/DIFFERENCE TO “PULL UP” OR “PULL DOWN”?
What you use is a matter of personal preference and the equipment you are using. For example, does the belt go through the seat? Will you adjust it, or will someone on the crew? What hardware works best with your set up? Bolt-in, Floor Mount, or Wrap Around? The “pull up” belts are 62’ in length. The “pull down” belts are 52” in length. (inches are in reference to the lap belt)
I DO NOT SEE THE RESTRAINT SET UP THAT I NEED FOR MY CAR. ARE THERE ANY OTHER OPTIONS?
Yes. Simpson’s restraints can be purchased ala carte so you can get each component just how you need it.
I NEED A DIFFERENT LENGTH ON THE RESTRAINTS THAN WHAT IS OFFERED CAN SIMPSON DO THIS?
Simpson can build custom belts. Please call our customer service line for additional info. 800-654-7223
Shoes & Gloves
ARE ALL OF YOUR SHOES DRIVING SHOES?
No. Most of our shoes are made with Nomex and include a SFI tag, but we do make casual shoes that would NOT be suitable for driving.
WHY DOES SIMPSON HAVE SO MANY DIFFERENT SHOES AND GLOVES, WHAT ARE THEIR DIFFERENCES?
Simpson offers a broad product offering in shoes and gloves to meet every customers needs. Each of our shoes and gloves are designed with the racer in mind and contain different style features. The choice is yours!
IS THE SIMPSON CHILD SAFETY SEAT APPROVED FOR REAR FACING INSTALLATION?
No; our child safety seat is for forward facing installation only.
HOW CAN I SECURE A SPONSORSHIP WITH SIMPSON?
We review resumes for product sponsorship beginning in October. Most sponsorships are in the form of a product discount. Please mail your information to Sponsorship Request. Simpson Performance Products. 328 FM 306. New Braunfels, TX, 78130. We do not accept telephone or email requests. If you are selected for support, you will be notified.
CAN I TRACK MY SIMPSON ORDER?
There is a link on our website www.teamsimpson.com to track online and non-online orders. Just enter your order number.
WHAT IF I AM NOT GETTING A SHIPPING CONFIRMATION?
If you are not getting a shipping confirmation from the UPS tracking portion of this site, this is because your order has not shipped yet.
HOW LONG DOES IT TAKE FOR MY ORDER TO SHIP?
Most orders will ship within 1-2 business days. Custom made products such as helmets, firesuits, parachutes, restraints, and some other items require and additional lead time. Please call if you would like to inquire about your order.
Head & Neck
ARE MY TETHERS TOO LONG? I CAN TOUCH MY CHIN TO MY CHEST WITH THE DEVICE ON.
No. The HANS Device comes properly adjusted for all drivers. Unless you have changed the tether length it is fine and will work in an impact. The HANS Device is the only head & neck restraint that allows exceptional vision via slack tethers and exceptional safety due to the way it works. The slack in the tethers is automatically taken up during impact.
WHAT TYPE OF SHOULDER BELTS WORK BEST WITH A HANS DEVICE?
Any SFI approved shoulder harness system works fine with the HANS Device. Be sure to mount and replace your belts in accordance with manufacturer guidelines. Only the HANS Device spreads the belts around your neck, preventing chafing and maximizing belt performance.
DO SOME SHOULDER BELTS SLIP OFF THE HANS DEVICE?
No. Properly mounted belts do not slip off the device. If your shoulder belts will not stay securely on the device chances are that you do not have the belt mounts properly located in your chassis. The HANS Device actually maximizes belt performance by spreading the belts around your neck, allowing the belts to be mounted as close together as possible for best performance. In over 3600 crashes involving HANS Device use as inspected by NASCAR there was not even one concern about belt retention or slippage.
I RACE ON A SHORT TRACK AT RELATIVELY LOW SPEEDS. DO I NEED A HANS DEVICE?
Yes. Serious head and neck injuries happen at impact speeds as low as 35mph. On short tracks with tight turns it is easy to be "Q-balled" almost straight into the wall. Don’t put your safety at risk. New sliding tethers available on all HANS Devices allow full vision on a tight track.
DO I NEED A DIFFERENT HANS DEVICE FOR EACH HELMET?
No. As long as each helmet is fitted with the proper anchors, you can use one HANS Device with multiple helmets. Because the HANS Device is the only head & neck restraint that directs the loads thru the forehead area, you can use an open face helmet with the HANS Device too.
WHEN SHOULD I REPLACE MY HANS DEVICE?
Unless it saves your life in a major wreck you may never have to replace your HANS Device. Keep the device away from sunlight as this attacks the high performance resins used. The HANS Device comes with an SFI certification sticker that has no expiration date.
DO I NEED A SPECIAL HELMET?
HANS helmet anchors fit any competition approved Simpson racing helmet.
I HAVE AN UNUSUAL RACECAR. DO YOU MAKE A HANS DEVICE THAT WILL FIT?
Yes. The HANS Device can be worn in virtually any vehicle (not just cars) that uses two shoulder belts as part of the driver restraint harness. Only the HANS Device is available in 4 angles and 5 sizes to match any application. Anecdotal reports indicate the HANS Device offers benefits even when worn under a 3-point OEM style of seatbelt. The user must also be wearing a helmet with HANS Device anchors on it.
HOW DO I CARE FOR MY HANS® DEVICE?
HANS Devices need almost no maintenance but should be kept clean and dry. Extreme hot or cold environments should be avoided and they should be kept away from petroleum products and other corrosives as these can affect even the strongest composite materials and resins. To protect them, HANS Devices should be stored out of direct sunlight. They may be cleaned with soapy warm water.
HOW MUCH DOES A HANS DEVICE WEIGH?
Professional Series weigh about 1 pound, Extra Series weigh about 1.25 pounds and Sport Series weigh about 2.25 pounds. Weights given are for raw devices and are affected by size. Tethers and padding add additional weight.
WHAT IF MY HANS DEVICE IS IN AN IMPACT?
Tethers should be replaced after any major impact. Examine your HANS Device visually and run your finger around the edges. Any sign of de-lamination or surface cracking and exposed composite material means the device has served its purpose and should be replaced. Even the most thorough inspection can fail to detect damage. This is one of the reasons Safetythat we do not resell used devices, and we do not recommend that anyone buy a used device. If in doubt about the integrity of a HANS Device it should be replaced.
WHAT IS THE DIFFERENCE BETWEEN THE DIFFERENT SERIES AVAILABLE?
The only difference is weight – all HANS Devices offer the same exceptional level of protection. Professional Series weigh about 1 pound, Extra Series weigh about 1.25 pounds and Sport Series weigh about 2.25 pounds. Pro Series are made of hand laid, high modulus carbon fiber, Extra Series are made of traditional hand laid carbon fiber, and Sport Series are made of injection molded carbon fiber.
WHEN I PUT THE DEVICE ON, IT RUBS AGAINST MY NECK. IS THAT NORMAL?
Yes. The padding is adjustable and moving it away from the neck often remedies this concern. This is a compromise to allow the driver to have greater clearance for steering and other arm movements.